JAPAN

By

Natalia Soto

Juan Pablo Puerta

Ana María Araque

The main topic of this presentation was the emotions in the work place based on Japan. First of all, they show some videos , one of them was so curious because I did not know that japanese are implementing a system in which they controls how to do a perfect smile, because it has becoming very important in the japanese work place. In the other videos we could recognized how important is to control our emotions of angry or desperation because we can do something we will regret later, as they show people hitting and destroying their computers.

Did you know that Japan ....?

• Is the world's most successful manufacturing and trading economy
• Have relatively few natural resources and variable climate, it suffers earthquakes and extremes of weather
• Is culturally influences by taiost,confuciand,asian and western ideas
• Is highly collectivist
• Is the most masculine of all countries
• Has an intest interest in detail and miniature
• Has flexible attitudes to change
• Development is based on technology
• Has to visible industrial sectors: a modern sector and the traditional one.

Management style

1. Agricultural age management styles: rigid social class dividions meant management by dominant social class
2. Industrial age management styles:hierarchical management models in industrialized western countries.
3. Information age management styles: network-based,participatory management,consensus/team building,quality circles and total quality management;japanese management models, and elimination of some middle management positions.

Profile of traditional Japanese management practices

Management techniques include:

• In-house training of managers
• Consensual and decentralized decision-making
• extensive use of quality control methods
• carefully codified work standards
• emphasis on creating harmonious relations among workers
• life time employment and seniority-based compensation

eMoTioNs?

Emotions are psychological and physiological episodes

experienced toward and object,person,or events that create a

state of readiness

MooD?

Less intense emotional states that are not directed toward

anything in particular.

It is very important to control emotions at work in order to have a good atmosphere and relationship in the place you go every single day and do a good job.

EMOTIONAL INTELLIGENCE (EI): The ability to perceive and express emotion in though, understand and reason with emotion, and regulate emotion in oneself and others.

Business protocol in Japan

Show respect for Japanese culture all the time

The traditional form of greeting is the bow that depends on the relationship to the other person and the situation

It can be so impolite to introduce yourself

Punctuality is important

Always give a small gift to the most superior person at the end of the meeting

Japanese business cards are called meishi and are received with both hands

Remove your shoes before entering to a house

Wait to be told where to sit

Learn to use chopsticks

Dress to impress

Women should not wear pants in a business situation